Merchant Services Support

One-on-One Support

Total Merchant Services is more than a service provider. We are partners in your business journey, ready to address all your merchant service needs. Our team offers comprehensive solutions for any business, big or small, in-store or online.

Our team is dedicated to helping you manage your merchant service-related needs. Whether you run a traditional storefront, an online store, or are a sales professional on-the-go, Total Merchant Services has the expertise to support your unique business. We offer a range of solutions, including traditional, wireless, and online terminals, to ensure your business runs smoothly.

Our top priority is the success of your business, and we believe that when your business thrives, ours does too. That’s why we’re proactive in identifying ways to boost sales and streamline operations. You can count on our team to provide world-class support, answer your questions, and maximize the benefits of our free credit card terminals and free point-of-sale programs included with our merchant services.

If you have questions for our support team, please call 1-866-485-8999

Terminal Quick Reference Guides

Download PDF documents for credit card processing and other services specifically tailored for retail and restaurant businesses. Browse guides organized by type and terminal for easy access.

Equinox / Hypercom Retail and Restaurant

Verifone / Nurit Retail and Restaurant

Check and Gift Card Program User Guides

Hypercom HyperWare Retail and Restaurant

Hypercom Lodging Quick Reference Guide

Merchant Service Links

If you are already processing with Total Merchant Services, here are some links that will be useful. As always, if you have any questions, feel free to contact us directly.